CODE OF ETHICS

BEILER'S AUTO REPAIR INC. > OUR SHOP > CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Thomas Avrutis, 03/03/2021

Beiler's has taken care of my families cars and has for years. My wife's car had a hesitation problem . It turned out to be a transmission issue. Beiler's took the car to a transmission shop, got me a fair quote and the problem was repaired promptly. They even gave me a loaner car while the transmission shop took care of it. And it was comforting to have a reference to a transmission shop I could trust. The problem also was only a transmission repair rather than replacement . So it was not expensive. I highly recommend Beiler's. Tom
Georgia Gamelin, 02/24/2021

If you are looking for a place to take your vehicles where the staff are honest, will work with you to get the job done in a timely fashion, give you a loaner car if you are in need of one, and you will receive smiles instead of complaints then you will want to go here! They have been keeping our cars running safely for over 20 years now as we pass our older cars on to our driving teenagers YIKES!! Danny Beiler is AWESOME and he employees a great group of people!!

Don Klein, 02/16/2021

A friend recommended Beiler's to me because I was looking for an alternative to going back to my dealer. The staff were friendly, professional and polite, the waiting area is clean and comfy and they go out of the way to make your wait comfortable. They did a great job on my initial service so I asked them to quote tires for my wife's car. They came in about 10% under the price I got from a chain tire store so I had them replace our tires the following week. Very satisfied with the work and the experience and happy to have found a new place I can bring our cars when they need service!
Greg Blair, 02/13/2021

We are here on vacation and the water pump went out on our MKZ. In Ford's great wisdom, they designed these engines with an internal water pump, meaning the whole engine needed to be removed to repair it. Beilers was able to complete the job within a week, greatly appreciated. The shop and staff are very professional and top notch. If we lived in the area all our vehicles would be serviced by them. Highly recommended! Thanks guys.

Wade Behler, 02/12/2021

Excellent service, took my FPL work vehicle to get repaired here and customer service was amazing. Job was done quickly and efficiently. Will recommend to everyone.
house jeff, 02/12/2021

Great people and service